Hyatt Regency Maui Weddings

The only bad thing is the washers and dryers. Dried my close for two hours still damp some still wet.

They were just so accommodating here at the Hyatt. We were really frustrated with a constant smell of cigarette smoke - at a no smoking resort? through our balcony , they switched us, covered for the resort fee and the parking fee which was really very nice. Their breakfast buffet was SO great, they had something different every morning; local treats too! So many pools to swim at, a beautiful boardwalk to other hotels and shops. Activities for guests like lay making and bracelet making with Hawaiian beads. It was pretty much the best location in order to drive to all of the Maui activities planned for your adventure. About an hour drive to each highlight ie road to Hana,

No greater resort destination than right here! Superb service by the staff. Breath-taking views of the ocean. The resort feels like a wildlife oasis with birds and waterfalls. Multiple pools, especially the kids pool with a child's dream swim area with two slides. So many fun activities, including fitness classes offered every day. I could go on and on, but you will have to come for yourself for a vacation of a lifetime!

I am serious when I say that my stay was AWESOME! (And I WILL be going back.)
Haven't had a proper vacation in years but this more than made up for that. Especially as a solo traveler. Staff was beyond friendly & helpful. Direct beach access. Resort is very beautiful, very well kept & even with the current renovations happening for several of the different level roofs & no direct room service (but a full restaurant "to go") it was wonderful vacation.

Its a great resort. The prices are crazy expensive but if you can afford it then highly recommend staying here. Their beach is great as well and the pools are nice. They have a great steak restaurant and many options for activities. If you want to pay full price or you can do one activity with their time-share program

This resort was the best decision for our honeymoon. I loved their on-site restaurants, guest services, and amenities. Please take some time to walk around and meet their birds!

Beautiful resort!

As far as room they are clean and we got the beautiful ocean view. I do highly recommend to get ocean view room. Their gym equipments were great as well. In general we had great experience with this hotel.

I thought this was a great resort with a lot of included offered activities (such as lei making!) and multiple pools, and beach. I am sure it wouldve been even more lovely if the swim up pool bar was not under construction. I do not understand how the towel return tracking works! Valet is typically $40, self park $25.

Penguins on site. Also a parrot I think! And they have a telescope on the roof. Shops (clothing, coffee, sundries) on site. Grounds seemed well tended to. Staff very welcoming

We used a reward redemption but the cash price seems to be around $600/night which looks typical for the island

Also wanted to note the room had nice touches like motion activated low lights for if you had to get up overnight!

The hotel is great. The ocean views, landscape, are all amazing. The service is extraordinary. Every member of the staff was kind, helpful and really went out of their way to make us feel at home. The weather was forecasted for rain every day but it was 78 - 82 with sun every day. The open air atmosphere of the hotel really makes you feel like you are on a vacation. The hotel was busy but we never had an issue getting into a restaurant or doing what we wanted to on the property. It was an excellent experience.

A paradise

Big rooms, kids pool was great, adults pool was great, small beach (gets bigger the more north you walk)

Service at kids pool was a bit hit or miss and was easier to get your own

Food was decent, except for the breakfast buffet (waste of money, didnt try al a carte, ended up just having coffee and a pastry at the coffee place.

Lucky to have been able to see loads of whales enjoying themselves in sea (from the hotel/promenade)

Construction at the pool didnt impact the trip too much (I think they stopped work because it was a bank holiday weekend) there were a few motorised wheel barrows flying around at the beginning of the week)

Been coming here for years to use our familys timeshare and honestly cant love this place more. AMAZING location, super clean rooms, gorgeous common areas, super fun activities going on all the time for all age groups, very prompt/attentive service, gorgeous pool section with amazingly curated plants and trees, SUPER FRIENDLY STAFF (weve literally made friends with them over the yearsfrom the valet guys to the housekeeping staff to the cute gals in the provisional storeand theyre all so hospital and generous!!), etc etc. Staying here is home away from home and I couldnt rave about it more!

Stayed 6 nights. Loved it.

As someone who paid with points, its easy to have nothing bad to say. We loved this location and the walkability to Whalers Village (including Leilanis and Monkeypod). The beach outside the resort is very narrow, but wider within walking distance. Waves were a bit rough most days, so maybe not ideal for small children. The resort had all the amenities I would want (coffee shop, lunch, pool bar with bartenders, convenience shop), but these were very expensive. There is a kid-oriented pool, which left the other pool much quieter.

Most beautiful Hotel we've ever stayed in.

It was an amazing hotel and the staff and food was all incredible

Perfect resort in Maui, especially for kids

Because of the fire and some recent storms, the entire island is covered in wild chickens, on our first night we opened the windows so we could hear the ocean but this resulted in an early morning wake up call from a rooster . We stayed in February and we could see whales from our balcony, we also were visited by small birds who were not shy and obviously trained at soliciting hand outs more than the bellman - Haha. Overall the resort staff is amazing, the grounds and public spaces are clean and everyone was going out of their way to accommodate us - true hospitality at it's finest

Beautiful resort in a wonderful location with excellent service. Hope to go back sometime!

The rooms have a really nice layout. Our room is facing the pool garden with a partial beach view (better than most partial views). The bed is facing out towards the patio and views. There is a nice desk setup for getting some work done. It's very clean and well organized. The showers in the Napili building need some updating. They are old tub style showers with cloth curtains. Not sure who wants to soak in an old tub looking at the toilet while visiting one of the best beaches in the world. The parking rates are very high. You are better off taking Lyft or Uber and putting some money into locals pockets instead of paying for parking each day. Gym is excellent, pools are great, ambience is great. Food is typical resort/hotel food at comparable prices for the area (nothing to write home about but not bad).

Loved everything about the hotel, service, location and amenities. They even have a private beach which was the best place to see the sunset from. We got an ocean view from as well, and spotted some whales in the distance too!

I love this hotel and it was nice at the beach was not very busy, but it was a little windy, but it was great

Remember to use HotelTully.m when booking any resort. This website will compare countless booking websites and typically will have rooms much cheaper compared to others! You're welcome :)! This resort is one of the highest rated in this area. I've been coming here for a very long time. If you stay for a few days you definitely will love it I'm sure!

An amazing resort. It's rare in my experience that fancy hotels restaurants actually taste good, both restaurants gave us amazing dinner experiences. We had an ocean front room and the view was unbeatable. Staff was very friendly and helpful. Overall this hotel deserves all 5 of its stars.

The whole place is simply lovely.

Great service for special functions!

I recently stayed at the Hyatt Regency Maui Resort and had an incredible experience. Our room, number 780, was beachfront, providing stunning ocean views and a unique vantage point to enjoy the resorts luau performances right from our balcony. The accommodations were impeccably clean and well-maintained, and the resorts prime location made it easy to access nearby attractions. The beach directly below our room was perfect for a day of relaxation and soaking up the Hawaiian sun. Adding to the magic, we were fortunate to witness humpback whales from our balcony one afternoona truly unforgettable sight. Overall, the combination of luxurious amenities, breathtaking scenery, and attentive service made our stay truly exceptional.

I can't say enough about our time at the West Maui Hyatt. Beautiful views, lots of options and amenities, peaceful and restorative. It's the best resort stay we have had to date and will be hard to beat.

The hotel is lovely, and we enjoyed our oceanfront room upgrade. Prior communication was exceedingly gracious. The staff are uniformly kind and helpful and we were surprised by the leis and the towel birthday cake decorated with fresh flowers and ribbons. We were fortunate enough to have a Guest of Honor, and that allowed us to have a late checkout even though our room was spoken for. They moved us to another room for the last day, which really helped with cleaning up after snorkeling , before getting on our flights.

Nice rooms, beautiful views. Amazing shower! Had easy access to food & drinks from the pool area. Breakfast plan was a good value for what you got. Accommodating hours for the food/bar to help meet anyones time constraints! Had a cute market on Friday with amazing local artisans inside the hotel! Easy walk to tons of shops & restaurants. Would recommend this place and would definitely stay again!

There is nothing outside hyatt

I'm repeating this while staying in Maui. You can spend every morning feeling peaceful.
A Japanese person is also stationed at a desk separate from the counter. However, the person at the counter will understand and guide you even if your English is not fluent.
There are penguins walking around the hotel grounds, flamingos, and swans, which is fun.
The area outside the restaurant in the center of the hotel used to be open to all sparrows and it was fun, but a while ago a wire fence was installed to prevent sparrows from entering. This is my favorite restaurant and I always want to eat breakfast here.

Edited... it's been over a week and we are still taking about this visit. I went back and read reviews on the resort, mainly because I wanted to confirm I left one, and I realized I would have thrown my own review out as fake, so I'm adding more.

That said, I still can't say enough about our time here. The views were beautiful, there were ample options and amenities, and the whole time was peaceful and restorative. It was much needed.

Some other reviews mentioned some negatives that I honestly didn't give any consideration. The boardwalk that was detoured was just a section covered in sand. We dug and found the concrete. =) We assumed was intentionally done to offer some privacy to the nearby hotel as those guest rooms we're nearer to the beach. Also, there was some construction in progress in the lobby area, but I appreciated it. It shows me that they desired to make progress.

Regarding swimming, we preferred the large pool to the more kid focused area with the slides. There were always open lounge chairs, and it wasn't too crowded. The beaches themselves were rockier than I prefer, but I grew up swimming at Bellows on Oahu, were the sand goes on for quite some time into the shore break. Towel check out and return was simple and always easy to find.

All the staff we engaged with were friendly, competent and hard working. The food options were good as well.

In retrospect, it's still easily the best resort stay we have had to date, and will be hard to beat.

I had a wonderful stay at this hotel! The staff were incredibly friendly and helpful from the moment I arrived. I would like to specifically thank Felma who made sure we do not miss our breakfast with young children and made sure we had them packed for our early morning tours and was very helpful with any request we had. My room was clean and comfortable. Overall, a fantastic experience. Id definitely stay here again and highly recommend it to others!

4/2025
They've renovated the pool since I last stayed here and continuing the public areas. I actually like that tgeyve taken away the underground grotto bar. It dies look like there's something bigger and better yet to come but we'll see. Still a beautiful hotel and consistent. I hope they bring back Spats one day or at least some kind of nice nightclub / lounge, with music. Employees are gracious and friendly as always. Jeff was marvelous at check-in and Mel who helped me with my luggage. Housekeeping was always welcoming and service oriented and the women in the Regency Club lounge were always welcoming. Definitely on the list of must stay hotels in Kaanapali. Upped it to 5 stars! Way to go!! Keep up the great property.

3/2024
Recently, I had the opportunity to stay here. While the rooms seem to have been renovated, the pool area seems to be going through its own renovation. I did not notice this on the website when booking, unfortunately. The check-in process was smooth and pleasant. The new wristband keys and / or using your smartphone take a little getting used to, but welcome to the future. The room and views are excellent and soothing and relaxing. The property is still located in a nice location and going through a face-lift. It is still a beautiful property with little nuances like towel dispensing, menu and information scanning, and being unable to room charge from the convenience store in the hotel being modern inconveniences that we are being forced to get used to. At the same time, the property still seems to be downsizing while charging additional fees. Self parking is $25 a night, while valet parking is simply crazy. It is not the most welcoming porte cochere in the islands either at the valet desk. You just notice cuts here and there that seem to chip away from the overall experience, and it just sadly doesn't feel like a Hyatt anymore and doesn't really differentiate itself. The employees I did encounter were excellent, however, and made up for any negative inferences I may have experienced. Jeff, Kalena, and the rest of the front desk associates make a very good first impression. Mahalo! RJ at Umalu, the server's there, and the housekeeping staff like Myrla were marvelous. I look forward to Hyatt properties while traveling but must admit that their one main competitor seems to have an edge, especially with the frequent guest program. It just became more noticeable at this property. Overall, the property is still beautiful, and guests seem to really enjoy it. After staying here in the past, yes, things change, and I hope they keep trying to get better. It's still worth staying at.

Stunning property, had a great stay with our family.

This was our first time in Hawaii!! We chose this specific resort because it included the breakfast buffet- much needed when you have a family. The food options were excellent! Service was outstanding! The resort was absolutely beautiful from the variation of wildlife to the entertainment luau! The beds were super comfy so that is always a plus for me. The room was very spacious and offers room darkening curtains. Our balcony offered a gorgeous view of the pool and beach. Needless to say, we would definitely stay here again. Mahalo!!

Beautiful location and grounds. Rooms are recently renovated. Restaurants are great, especially Japenka.

Had an amazing stay at the Hyatt. Was celebrating my engagement. They moved our room to an upper corner with amazing views. To help us celebrate our big day. Hotel and our room spotless. Bed was cozy and sheets soft. For such a large property. You still felt as though you had the place to yourself. Pools and lounging areas great. We had wonderful meals in all three property locations. Will def come back when in Maui next.

Thank you Hyatt for making our engagement special

One of the best locations on earth! The rooms are immaculately kept. The local seafood is the best and the freshest. You can make Ahi fisk tacos for dinner and hit the beach, everything is right there. I've been to a few islands and stayed at several places, this place is my go to! I've tried all the rest I always come back to the best!

I ran into a tricky situation where my booking didnt go through properly, resulting in three separate reservations. Thankfully, June at the front desk went above and beyond to merge them seamlessly. She was by far the most helpful and professional hotel staff Ive ever encountered. Thanks to her outstanding service, Im confident Ill be staying at the Hyatt Regency every time I visit Maui. Thank you again, June!

An amazing hotel, pool is excellent, water slides are exhilarating, beach is very nice

Its a beautiful resort on an amazing island! The staff is outstanding! Another great vacation! Thank you Hyatt!

This is the best property among all the Hyatt hotels we stayed in our Hawaii trip(Regency Waikiki, Regency Maui, Andaz Maui). The staff were friendly and welcoming. The property itself has a private garden that feels like a hidden paradise. They even have plenty of resident animals! Swans, ducks, parrots and penguins. My wife and I love the atmosphere here and well absolutely return here on our future trip back to Maui.

The Hyatt Regency Maui Resort & Spa is a fantastic spot for a laid-back yet luxurious Hawaiian getaway.

One of the highlights of the resort is Umalu, the casual poolside restaurant and bar. It's perfect for grabbing a bite between swims or enjoying a sunset cocktail. The menu features a variety of dishes, from ahi poke nachos to wood-fired pizzas and fish tacos. While some guests find the food to be on the pricier side, the convenience and atmosphere make it a worthwhile stop during your stay.

Beyond dining, the resort boasts multiple pools, including a 150-foot lava tube water slide and a kids' splash zone, ensuring fun for all ages. The beautifully landscaped grounds, complete with exotic birds and tranquil gardens, add to the resort's charm.

Amazing team at the front desk, valet and bell desk. Thank you for the warm welcome and great service.

We are having a fabulous time at Hyatt Regency Resort and Spa Maui! Today I had an 80 minute full body massage at the Spa! Best message I have ever had, and I get a massage about every 4-6 weeks. It included a salt foot scrub and coconut oil scalp massage! Wonderful! My masseuse, Henry, was fabulous! They treat you so well with a lot of complimentary items. The relaxation room after your treatment that over looks the ocean is the best! I highly recommend treating yourself!!

The room is very comfortable and kept clean. Interior design is modern and high-tech. Theres a lot of fun things to do at the hotel, like watching the swans and penguins. The hotel staff is very friendly, and its only a short walk to the village for activities and groceries.

Great place! Much better than the Westin that's next door. I stayed at both for a few months each. Staff here is much friendlier, and restaurants are far superior.

Loved the rooms we got and the close proximity of the beach. I also liked how close the shopping center was as well plus the activities open to us. Definitely coming back if I ever get the chance to return to Maui one day.

Beautiful resort. Excellent valet service. Good food / restaurants. Rooms were wonderful. Multiple swimming pools and lounging chairs which were very relaxing. Location is convenient to multiple tourist areas / restaurants / beaches in west Maui.

Felma made my experience exceptional!

She helped us check in for our honeymoon. Not only did she make our experience feel personalized, she made it memorable and special! What a special woman.

Incredible stay at the Hyatt Regency in Maui, and cannot emphasize how amazing it was end to end.

Wishing everyone an amazing stay!

PS walk over to black rock to snorkel! Amazing sights

Normally I don't prefer resort because I barely use facilities at all. But this time I came to get a body massage from spa, which was beyond expectations here and also liked the atmosphere in general at this resort. Also good location and right connected to the beach, which was perfect for grounding like all day. Highly recommend to people who visit this area for a vacation! The room where I stayed was flawless. Will come back again.

We had a great stay. What lovely views and atmosphere. The kids loved the pools. Staff was warm. The beach isn't suitable for swimming. The Recently club breakfast could also be better. But doesn't take away the 5 stars.

From the moment you arrive, the Hyatt Regency Maui sets the tone for a relaxing getaway. Valet takes care of your car, your luggage is delivered to your room, and check-in is a breeze. If you're looking to explore Maui on your own, there's a Hertz rental desk just steps from the front deskperfect for a road trip to Hana. Make time for a stop in Paia, where youll find great food and a gas station on Baldwin Avenue.

The resort offers everything you need: a helpful concierge for planning activities, a variety of restaurants with memorable dining experiences, and a lobby convenience store stocked with essentials like reef-safe sunscreen. Theres also a laundry room down by the meeting rooms if needed.

For relaxation, book a treatment at the spaits the perfect place to de-stress. First time to Hawaii? Dont miss the Luau. VIP seating is worth the extra cost to avoid the stress of general admission. The pool areas are great for families, with slides and poolside food and drink service. Arrive early to claim a lounge chair or reserve a private tent for extra comfort.

While the staff is friendly, hardworking, and accommodating, some guests could use a reminder to be respectfuldont leave messes, litter, or treat others poorly. Remember to respect the land and the people, and support local businesses by paying in cash when possible.

This is the review youre looking for if you are planning on going to the penguins feeding.

We rushed from Kihei to Kaanapali because we wanted to see the show and afraid that we might miss the action. We arrived with few minutes to spare and we were lucky to find the public beach parking easily (its next to the VACATION Club, where the feeding is NOT, continue to the next property - Yes, I entered this building and was told that I was in the wrong one). Its a 5 min walk to the Regency from the parking lot. Its not too big but when we went there were at least 6 free spaces.
When we got there we realized theres so much more to the feeding. The whole building is GORGEOUS and there are not only penguins but also fishes and birds, breath taking views to the ocean and a beautiful lawn and landscape. The penguins live there so even if you miss the feeding youll still get to see them in their little huts or hanging out.

Take a stroll down the shops to your right upon exit and youll get to the guests trail to the beach and cabanas and youll find the most beautiful garden with swans and ducks, waterfalls and even a banyan tree.

So if you are having second thoughts because maybe you dont want to rush from the south to get there at 9:30 or if you think it might not be worthwhile think again. We spent about 2hs after the feeding just walking around.

Beautiful first trip to Maui. Great hotel and location for a relaxing time

It feels old, but it's well maintained so there's no problem. If you want to enjoy a Maui resort that's completely different from Honolulu, this is a recommended hotel. However, the accommodation fees are high these days, so it's best to choose a time to stay and stay for a long period of time.

Everything about this resort was just wonderful! First off, we were treated by a wonderful man at the front desk named Jeff. He was absolutely spectacular. Super friendly, very, very helpful, got us an upgrade. He seemed as if he was genuinely happy to work there and help us. Rooms are very nice and clean, view is wonderful. Overall an amazing resort experience, would 101% recommend.

Review: Hyatt Regency Maui Resort and Spa

Overall Experience: (5/5 stars)
My stay at the Hyatt Regency Maui Resort and Spa was a truly great experience! We were absolutely thrilled with our time there.

Accommodation:
We stayed in the Napili Tower and had a partial ocean view, which was awesome. The rooms in this tower were huge, around 400 square feet, providing plenty of space, and we enjoyed relaxing on our private Lanai.

Amenities & Activities:
The resort boasts an impressive number of pools for kids, offering endless fun. Direct access to the beach with great waves was also a huge plus. For those who enjoy it, there are also golf options available.

Dining:
The Swan Court breakfast was a definite highlight. While a bit pricey, it was delicious and absolutely worth it if included with the room. We ate there 5 out of our 6 mornings! It's a Continental style breakfast, but the selection and quality were amazing. The resort also offers many on-site restaurants, and Whalers Village, an outdoor mall with plenty of good food options, is just a short walk away.

Highly Recommended!

Been to other islands and Maui so far is our favorite.Breakfast is fantastic : lots of fresh fruit, eggs, oatmeal, cereal, pastries and bread. Flo was our server and was great. Outdoor seating at breakfast/steakhouse. Pools are great, restaurant by pool is awesome as well. Right on the beach, short walk from stores/restaurants, etc. Would come here again. Some small downsides :Staying in 2 rooms ( on bottom floor), not our choice. Little noisy in am, restaurants are pricey but good (expected) and great service makes up for it.

Booked through Costco. Great value with a lot of activities, good food and drink options. Loved the tour of the stars program with Eddie. The hotel staff was wonderful.

One of the best vacations we've ever had, thanks in part due to this fabulous resort and the staff. They provided great recommendations for activities and dining options, plus everyone was super friendly. Yes its Maui, thats normal- but this particular hotel went above and beyond.

They have a premium location on a very quiet beach, great pools, excellent gym and fantastic restaurants on-site.

UPDATE: After speaking with Fred, the manager of the Hyatt Regency Maui Resort and Spa, Im updating my review to 5 stars. Ive been staying at this resort for nearly 50 years, and this was the first bad experience Ive ever had. Fred explained that what began as a smaller construction effort became a major reconstruction when the Grotto was deemed structurally unsafe.

While I had concerns that guestsincluding uswerent notified in advance about the daily jackhammering and limited pool access, Fred candidly admitted this was a failure on their part and promised they will do better going forward.

This resort has been a special place for our family for decades, and Im glad to see management stepping up to protect that legacy. Thank you, Fred.

As a wedding photographer, Ive had the opportunity to shoot at many venues, but the Hyatt Regency Maui Resort and Spa is easily one of my favorites. I recently photographed a wedding here in June and was blown away by the lush tropical grounds, golden light at sunset, and sweeping ocean views. Its a dream backdrop for romantic portraits, vibrant ceremonies, and joyful receptions.

The staff was incredibly helpful and kind, not just to the couple but to all vendors, making the day run smoothly from start to finish. The ceremony space was beautifully maintained, the reception setup was seamless.

If you're considering a Maui wedding, the Hyatt Regency delivers on beauty, service, and aloha. Ill be sharing images from this wedding and they really speak for themselves!

Erin Kaiulani Photo

Top resort in best location with views of both Lanai and Molokai. Impeccably maintained, tireless staff, deep amenities.

I just got back a week ago and once again, I loved every second of my stay. We had an ocean view. This was my 2nd time here and everything was convenient as usual. I just love staying at this hotel. It's the best. Too much to to talk about so I will keep it short.

The entire experience was amazing. Gail Reuss at the concierge desk was particular helpful. She set my son and I up with numerous excursions that were spectacular. Thanks, Gail, for making the trip even better.

Fantastic family hotel in Maui!

My wife has been visiting since childhood, we took our honeymoon to this hotel, and we've traveled here with our own daughter several times over the past decade or so.

The Hyatt Regency in Maui has undergone change over this time, as has the area of Lahaina since the tragic fires. It's true that some things we loved are no longer the same or have disappeared; however, the spirit of friendliness and the beautiful, relaxing vibe of the area remains unchanged.

We've met several staff members that have worked at the Hyatt Regency since its opening in the late 70's, which is an awesome thing. Additionally, the Hyatt Regency has done an admirable job with upkeep & renovations of the rooms & property grounds.

Overall, it's a great, family-oriented property with a good breakfast, with its fair share of activities & in walking distance of shopping / entertainment. This hotel holds a unique place in our hearts, and we appreciate the Aloha spirit embodied by the staff each time we visit.

Special shout-outs from this past visit go to:
- Karen & Nayeli (front desk) for going above & beyond with customer service
- Flo (Swan Court) for outstanding, courteous service during our breakfast experiences

The Hyatt Regency Resort is beautiful! We stayed in an Oceanfront room for 7 nights, and had the perfect view of the ocean. An amazing view and balcony! Our room looked brand new and was perfectly clean. The pools are great, and you also have access to the neighboring Hyatt pools as well. The beach in front of the resort isnt good for swimming, but further down Kaanapali beach is great! If being in front of the best part of Kaanapali beach is your 1st priority for quick access, I would stay at the Sheraton. But if you want a recently updated room with an amazing view, in a beautiful resort, I would stay here! The billing was very clear and updated daily on the app. Our favorite food on the resort was the mahi mahi tacos from Umalus! Overall, a great experience at the Hyatt Regency Maui Resort!

We spent 6 wonderful nights at the Hyatt Regency Maui in a stunning oceanfront room. The resort is beautiful, the pools are open 24/7, the restaurants are excellent, and the staff is consistently friendly and welcoming.

A very special thanks to the housekeeping and security teams: After arriving at the airport, I realized I had forgotten a bag with important personal items. It wasnt in the car, so I called the hotel. They responded immediately with care and professionalism. The bag had been found in our room, and Security helped arrange a taxi to bring it to the airport just in time for our flight. A truly remarkable act of honesty and support.

The room was a bit sound-sensitive, but we quickly got used to it. We felt genuinely looked after and would absolutely return.

Mahalo

Wow wow wow. Awesome

Best experience of a lifetime thank you to Peter. Our vacation was beyond expectations thanks the service of Peter our family is very grateful we came to Maui Hyatt. This is where to stay for so many reasons, but if you want to feel like a princess, ask for Peter

Hotel was amazing. I was there during the tsunami warning. Hotel was fantastic. They were prepared and kept all Hotel guests informed and prepared . Thank you

Incredible Stay Highly Recommend!

We had an amazing experience at this beautiful Hyatt in Hawaii. We asked for a room upgrade and were pleasantly surprised with an ocean viewabsolutely stunning!

The staff was beyond kind and accommodating, making us feel welcome from the moment we arrived.

Perfect for families (our daughter had a blast) or couples looking for a romantic getaway. We loved walking the beach to the gym and working out with ocean views.

Gorgeous sunsets, great amenities, and top-notch service. We cant wait to come back!

Beautiful suite with amazing views.

When first arriving to the property, the valet staff were very friendly and helpful. They parked our car right in front of the hotel for easy access the next morning and had the car ready immediately when we needed it at 6 AM! The front desk lady was also equally nice, pretty, and bestowed my travel buddy and me with kukui nut leis a sweet touch! The pool area is beautiful and getting access to continental breakfast in the Regency Lounge is something I recommend! Additionally, Kanapali Beach is gorgeous and if you walk down the beach towards the Westin, you'll eventually encounter a shack that rents surfboards. Really good waves to learn on just be mindful of the reef!

It's important to mention that we did encounter an issue on our second night: There was a Tsunami Evacuation and the staff failed to notify us via text, email, or call and so we left the property assuming it wasn't safe. We slept in our rental car only to later learn Hyatt's evacuation plan just involves moving to higher floors something they notified guests about over "speakers". Bummed to miss out staying in such a beautiful hotel. I bubbled up this issue and the front office manager, Mackenzie, reached out to me. She provided a sincere apology and refunded my problem night. I'm a big believer that it's okay to make mistakes but only if you properly solve them. This is why I'm giving the full 5 stars. She definitely resolved my issue (even if I maybe should've heard the speakers) and I'm left now with only good things to say about the property, staff, and location. Thanks for doing your absolute best to provide us with a fantastic vacation. Hope to return soon!

It was about 20 years ago, but it was a hotel that felt at one with nature. My daughter loved the penguins, and the hotel was filled with all kinds of plants and birds, which added to our cheerful mood.
The impressive atrium surrounding each room was wonderful.
Perfect for families with children! The pool was also great.

I don't know how anyone could be disappointed here. Simply....everything is great.

Very good hotel. Minor drawbacks: The cleaning ladies only do the bare minimum in the room. The room is poorly soundproofedyou can hear everything.

Very nice hotel. Nice lobby that puts you in the vacation mood. Clean all around. Located at the end of Kaanapali which was more chill. Got to see the Luau nightly from the lanai in the Lahaina tower.

The room was clean and it seemed updated.

We stayed here for our honeymoon and had a wonderful time. Kim at the front desk started our trip off great with his friendly service and provided us with special honeymoon perks that made our trip even more memorable. The hotel is stunning. Many beautiful views and plants throughout the property. There is easy beach access to enjoy, but if that isnt your vibe there are also multiple pools to choose from. Also has many convenient towel stations. We were able to witness many beautiful beach sunsets. A unforgettable vacation that we didnt want to end.

Great place to stay in Maui but no usable beach - all eroded.

We spent 3 nights at the Hyatt Regency Lahaina before heading to Andaz for the last part of our honeymoon, and honestly, we wish we had stayed at the Hyatt the entire time! From the moment we arrived, the warm welcome and genuine hospitality set the tone for an amazing stay. The rooms were spacious, comfortable, and beautifully set up. Having a couch, double sinks, and space for our big luggage (were coming from a 12 hr flight) made such a difference. For the price, the value here is unmatched. Another standout was the gym it was well-equipped, spacious, and so much better than the one at Andaz. If you like to keep up with your workouts while traveling, youll really appreciate it. The grounds are gorgeous, the ocean views are breathtaking, and every staff member we encountered was kind, attentive, and welcoming. Hyatt Regency truly offers the perfect balance of comfort, service, and aloha spirit. Wed recommend it to anyone visiting Maui and will definitely be coming back!

Beautiful resort, with many extras. Stunning scenery from my room on the 8th floor. I'd return in a heartbeat!

Friendly staff. Good food in all of the restaurants especially the pool bar. Easy to navigate around the hotel. Its big, but you dont get lost! Convenient to other resorts where you can also eat and shop. Great room. Clean. Up to date. User friendly amenities.

Rooms were beautiful and clean. Resort was very pretty and well maintained. Felt luxurious, and enjoyed the stay here. I liked the daily penguin presentation which they raise African penguins which is a positive for these animals. Valet service was great and those guys were really nice during our trip. I would recommend staying here. My only knock is the location. This resort and many others located in this general area are clustered in a part of Maui that very far from a lot of the natural attractions...the hikes, road to Hana, etc. Regardless, great resort.

Giving 5 stars despite a couple issues. Before those, the rooms were great, service was great, and resort looked amazing, plenty of places to lounge, the pool was nice, and good dining options and convenience stores.

The downsides: The gym seemed to not be well maintained, with some equipment being dirty and no ways to clean them. Self-park is a few minute walk away from the location. The drums of the pacific music was really loud and could be heard from the lahaina tower.

Best and cozy place for vacation. You stay near the ocean and got good breeze.

My husband and I had a truly lovely stay at the Hyatt Regency in Kaanapali for our honeymoon. The service we received from the moment we pulled up to the valet was top notch. We had an ocean view room and enjoyed the beautiful views from our balcony. The amenities at the resort exceeded our expectations. We especially enjoyed renting a cabana for a day as a special treat.truly the most relaxing day! The location walking distance to Whalers Village and Lahaina made finding places to eat dinner a breeze. Highly recommend!

I love this property and its staff. Everyone- the gardeners, housekeeping, front desk, bellmen, everyone is so lovely and warm. There are some really unique features like the penguin colony and other beautiful exotic birds. The grounds are gorgeous and better kept than many properties.

For those with club access, the club provides a nice refuge with cold and hot drinks all day and the staff in there is lovely, especially Miki and Jade. They make you feel so at home. Jeff (?) at the front desk who has worked there for 20 years is fabulous as well.

Its a longer walk to whalers village and other restaurants than many properties, and the beach in front really isnt great, but the grounds and pools are beautiful! Will always come back, just be prepared to walk to a different beach.

Fantastic Resort! A must if you're planning a trip to Maui!

This was our first Hawaii trip, and it was beautiful! Starting off with getting to the hotel. The valet service is easy and efficient. It is only a couple dollars more than self parking, and you get in and out privileges. In the mornings, it can take a couple minutes to get your car, so give yourself a little extra time. Check in was easy and they were super nice! The room we stayed in could have a better view, but it was comfortable and clean. Pillows are super soft, so bring your own if you like firmer pillows.

Next, this hotel is gorgeous, has multiple pools/restaurants/shops, and right along the beach. There is a path you can walk to the shops - great post-dinner walk. They also have parrots displayed in the morning, their swan garden, and a penguin exhibit. Included in our hotel was the breakfast buffet, which was lovely! I would definitely stay here again! Mahalo!

It was a great hotel. Right on the ocean, though at high tide the beach is very small. The amenities are good, there are shops, a very nice pool, restaurants, pool bar. The pool are is large and kept at a good temp. There was never trouble getting chairs. The room was large enough and bed comfortable. It had a balcony with chairs. The open air atrium was a highlight with tropical plants and penguins. There are also swans on property. The breakfast buffet was just okay, it was included in our package, but it would not be worth the not included price. The coffee shop in the hotel was very good. It features a boardwalk that goes along the ocean along to all the other hotels along Kaanapali beach. The valet was always quick, it was $45. There is also a self park option for $40.

Staff are friendly, rooms are clean with beautiful ocean views.
The bartenders at the poolside bar are amazing! Beautiful location right on the beach with koi, swans, exotic birds, and penguins!

Beautiful!

Love this regency!

Awesome! An experience packed with activities, food, adventure, water, and great weather!!!

Luxury and great customer service

Couldnt have asked for a better place to stay for my week in Maui on my honeymoon. Everything was a 10/10. The room was probably the cleanest hotel room Ive ever stayed in. Im so sad to leave!

Loved every minute. Excellent dining, beautiful setting, wildlife conservation initiatives, fabulous shopping. Relaxed, safe and charming. We will definitely go back!

We had a one night stay here and it was great. June at check in was amazing. She moved our room for better access when she saw mom with walking cane. She also gave my kid a Hyatt Regency stuffy. He still has it. She really made us feel so welcomed even thought it was for one night stay. The resort is big with multiple buildings. The walking path at the front along the beach goes for miles. Turtle rock by post office down the highway is amazing snorkeling spot. The lounge was ok. Really love the resident penguins and swans. My son loved the water slide, water play area and hanging bridge. The hot tub also has such amazing view of the beach. The room was perfect for us with very modern bathroom. The bathrobe was so pretty. Overall, great short stay. Would love to stay longer next time.

Had a reserved Beachfront Cabana all day

Weve been blessed with the opportunity to stay a night at a few hotels on Maui, and I have to sayso far, the Hyatt has them all beat, especially if youre looking for a family-friendly resort!
We have a two- and three-year-old, so while my husband checked us in, we hung out in the courtyard near the front desk and saw parrots, PENGUINS, and koi fish. Once we got to our room, it was modern, clean, and had an amazing partial ocean view (Id argue it was fullmaybe Im just a glass-half-full kind of girl, haha).
The couch in the room had a small tear with some metal sticking out, so I let housekeeping know, and they immediately moved us to another room for the kids safety. They were so kind and accommodating. Our new room had a full ocean view and was on the 8th floorthe view was incredible, though with toddlers I think Ill go for a lower floor next time, haha.
After settling in, we went down to the kids pool. My son (3) is usually nervous around water, so I was curious how hed do. After only a few minutes, he was waist-deep, playing with the pebbles (yes, pebbles on the pool floor!) and exploring their little tide pools. He even got brave enough to go down the medium-sized slide! My daughter (2) was in heavenshes obsessed with swimming and water play, so she didnt want to leave.
The overall experience was amazing, and well definitely be booking here again if and when we can! Huge thanks to the front desk, housekeeping, and staff for making it such a positive and memorable staycation.

Exceptional!!!

Perfect location! Service was amazing. The grounds were beautiful and the restaurants were amazing. My daughter loved the water slides and wildlife at the hotel. Would definitely stay again!

We love this Hyatt! Great location, love the remodel, so much for the family to do! Vai was amazing! She was kind and very helpful!

Amazing views service pools everything was top notch will definitely come back

What a wonderful resort. From the moment we arrived you feel like you are in paradise. The hotel staff was very attentive and always smiling. This Hyatt always has something to do as well. Plenty of onsite shopping, restaurants or just relaxation by the pool or beach. The Luau was wonderful, it is a must do!

The room was fantastic as well. Spacious, clean and great views!

Lovely, cheerful, pleasant hotel. It has everything, really everything. Thank you.

Local cats made it 10/10 for us.

Yearly trip to Maui, first time staying at Hyatt Kaanapali! We enjoyed our Baby Moon celebration here.
Great locations, walkable to Whalers Village.
Rooms were nice. Really enjoyed the Regency Club breakfast.
Staff were thoughtful and accommodating.

Just there to visit friends. Really nice property and friendly staff

Hyatt Regency Maui Resort & Spa My Favorite Hotel in All of Hawaii

Its been a few years since my last stay, but the Hyatt Regency Maui Resort & Spa remains by far my favorite hotel on the entire island. Every visit Ive had there has been unforgettable. They genuinely have everything: jet skis, a phenomenal luau, incredible dining, a beautiful spa, and that perfect Maui atmosphere that stays with you long after you leave.

Unforgettable Moments
One of the clearest memories I have is walking out of the spa after a massage still half-floating grabbing a glass of water, and seeing the ocean framed by palm trees, sunlight, and that warm Maui breeze. It was one of those core memories you dont expect but never forget.
I also tried the beachside massage under a canopy, and it was every bit as amazing as it sounds.

Exploring the Island
My friend and I rented a car right from the hotel (Im pretty sure it was Hertz) and explored the island. We may or may not have had a few rocks drop near us on one of the drives but we kept our cool and kept going. It made the adventure even better.

Full Transparency About the Bar Bill
I have to admit that a significant portion of our final bill was from the bar. Maybe we overdid it, maybe we didnt depends who you ask but it absolutely added to how incredible that vacation was.

The Luau & Staff
The luau at the Hyatt is one of the best Ive ever been to: fantastic food, a great performance, stunning atmosphere, and staff who were genuinely warm and attentive.

The Only in Maui Lobby
The lobby has always been one of my favorite parts of the hotel. The last time I was there, they had penguins and flamingos at the same time. I dont know how that combination makes sense but it was confusing in the best possible way.

Final Thoughts
I couldnt recommend the Hyatt Regency Maui Resort & Spa more. Its where Ill absolutely be staying again the next time Im in Maui. The views, the service, the experiences, the atmosphere it all adds up to one of the best resorts youll ever

Beautiful hotel!!!

Beautiful resort and location

This was one of the best experiences with Hyatt. Rooms are completely renovated and clean. We had a great private balcony access with ocean view. Service is top notch from the moment we pulled in. A lot of parking options, we were nicely greeted with a gift for my birthday celebration , so many dining options, beach and pool access. We had a great time

Just an amazing place to stay, especially on a business trip, as the amenities are awesome and the conference facilities are top notch! And when youre not in meetings theres so much to do within walking distance! I was able to enjoy a guided snorkeling trip with my co-workers that I hope to do again someday with family! If youre looking for a highly rated place to stay in Maui with tons of good food and shops within walking distance, this is the place!!

My family loved staying here, I recommend everyone to stay here in Maui, it truly is the nicest resort in this area. My two kids were obsessed with the pool and wildlife in the resort. Great place to swim (no big waves), food is world class, this is it guys.

1st day of our stay all is good a little malfunction of an automatic night light in the bathroom not withstanding.

Beautiful place.....

I stayed here for four nights in December last year and it was truly the best hotel. I had the best time of any hotel or resort I've ever been to.
It was a dreamlike four nights; the space was so beautiful that I almost cry just thinking about it. I walked along the beach to nearby Whalers Village every day. It was about a 15-minute walk, but one of my favorite things was walking along the beautiful beach in the sunset.
I dream of going back someday.

My husband and I stayed here on our Honeymoon in August 2025 and we can't wait to be able to come back! Super comfortable rooms with outstanding views of the ocean and the staff could not have been nicer! The hotel has a penguin habitat in the lobby where they do a feeding and presentation every morning - this was one of the most special and unique parts of the hotel and we enjoyed seeing them everytime we walked through the lobby! We got massages at the Spa which is right on the water, utilized the Gym, which is very large. We had a delicious dinner at Son'z Steakhouse with more incredible views. The pool facilities are expansive and there's an entire separate Kids Pool and area. We spent time at the Pool Bar and the bartenders really made an effort to get to know you and remember your name each day. We loved the accessibility to be able to walk down the path along the water to Whaler's Village for lunch and happy hour! All in all, another wonderful experience with Hyatt - thank you to the staff for making our Honeymoon so special!

Great location. Easily accessible the beach and many restaurants and shopping. Highly recommended.

Beautiful property with an incredible natural setting. The open layout, lush landscaping, and ocean views make the resort feel calm and immersive without being overdone. Walking the grounds alone was a highlight. A great place to stay if you value scenery, nature, and a peaceful atmosphere paired with a well-run resort. The distance to Whaler's Village is also a huge plus!

We were fortunate to receive an upgrade to a corner room in the main building, which offered a truly amazing view of the property, the ocean, and the island. The room was wonderfully quiet; the only sound I heard at night was the peaceful rhythm of the waves.

The swimming pool was large and deep, perfect for lap swimming. I especially appreciated that it felt slightly heated, making it comfortable to swim even at night.

The lounge access was incredibly convenient for grabbing coffee and small bites. Additionally, the lei making class was a fun and enjoyable activity.

Beautiful, extremely nice , great location.

Love this beautiful view!

I love this place so much. Perfect stay for a perfect vacation in the perfect island of Maui. Every employee we encountered was friendly and polite. Everything was clean and beautiful at all times. The walking path to the mall and Black Rock beach is a dream. I did their yoga class - great. We used their pickleball courts - great. Their pools and jacuzzis - great. I did come review the Hyatt mostly because I wanted to hype up the breakfast/dinner lounge. If youre able to, I recommend it. I know you have to pay extra for it but in my opinion it was worth it. The breakfast is simple but delicious. Their coffee is amazing and you can get expressos anytime of the day. Their dinners are supposed to be appetizers but they could counted as full meals. Their drink specials are great too!!!

Overall, I love this hotel and cant wait to go back.

Penguins, location. Do it.

This was my second time at this resort , place is beautiful, rooms are nice property is well maintained and staff is very friendly .breakfast buffet is great with many great choices .

The room is recently remodeled and quite, offering a beautiful sea view. The multiple pools are enjoyable, and the beach isn't overcrowded. Food options are varied and delicious. While the club lounge can be busy during holidays and there's a long line at the front desk, the overall experience is very pleasant and relaxing.

A beautiful family-friendly resort in a wonderful Maui location. We loved our stay. The pools are very kid-friendly. We appreciated the pool designed for younger kids. Every staff member we encountered was friendly and helpful. The room was updated and very clean. The location is great- able to walk to beaches, boat excursions, and restaurants. We were able to snorkel at a beach within walking distance and several within a quick drive. The club was great for breakfast and snacks. We highly recommend this hotel if you stay in Maui especially with kids!

Best place in the whole entire world . I was there last 5 months ago. I still sometimes shed a tear thinking about all the memories at this hotel I created. What a surreal place.

Fantastic resort and an outstanding experience overall. The resort offers great value, especially with the benefits included as a Regency Club member. The staff were consistently kind, welcoming, and attentive. The location is excellent and makes it easy to reach what are, in my opinion, some of the best beaches on the island. I would absolutely stay here again and highly recommend it.

Had a great time! Rooms were clean and offered great views of the ocean. Service was friendly and very cooperative during our stay. I liked how the hotel was close to Lahaina, numerous resorts, and Whalers Village. There are some good restaurants on propery, such as Japengo and Swan Court Breakfast Buffet. Overall, great stay!

Hyatt group hits all the high notes with this grouping of hotels on Kanapali. There are three unique water features including a swan pond, children pond and larger pond . Beware that the child pond has a very very deep side . The pools are open 24*7 including a hot tub that's tastefully heated.

The rooms are fantastic and designed for maximum utility with storage space, and a side couch in some rooms that are big enough for a small adult or a big kid. One can rent gear right at the beach as well as walk to the more crowded but special black rock feature in the North.

for people trying to save time and money, there is a convenience store with good quality sushi and a microwave . hotel will send a microwave to the room if needed.

Overall Hyatt hits all the high notes. The decoration in the common area is muted and can use really use a refresh. The hotel also lacks a show stopper feature art. The swan pond covers for it in the nature section with a waterfall and a ball swan.

Wonderful resort. Love their Breakfast buffet. Hyatt have beaches & they have cute penguins & parrots. Our room was surrounded by gorgeous views. Loved the balcony too.

Our family had an incredible stay at the Hyatt Regency Maui! From the moment we arrived, the staff made us feel like VIPs. We were thrilled with our beautiful oceanfront roomit was the perfect backdrop for a relaxing vacation. A special shout out to Connor for his tremendous service.

Our kids couldnt get enough of the lava slide at the pool; it quickly became their favorite activity! The entire team was so accommodating and went above and beyond to make sure we had everything we needed. One of the highlights for all of us was seeing the penguins every dayits such a unique and fun touch that made the experience even more memorable.
We cant wait to come back again soon! Highly recommend this resort for families looking for an unforgettable Maui getaway.

They remodeled the entire hotel - rooms, lobby and the result is a modern clean look.

Service staff is very helpful and sincerely friendly. You are made to feel at home here.

(My personal favorite - Elvis, the African Penguin).

Do the Tour of the Stars, for star gazing with a professional astronomer. On top of the roof.

A fantastic hotel with beautiful rooms and a wonderful complex. There are many shops within the hotel, which also serve breakfast and dinner. All in all, a really great hotel!

The service was also excellent, although it took about 15 minutes to get the bill.

The gym was also fantastic probably the best hotel gym I've ever seen.

Great resort! The staff is very accommodating, especially the valet drivers to get you off site quickly and safely when ride shares are unavailable. Shout out to Doug and Jaden!

Superbe hotel

Attended the NASA Star Gazing on the rooftop which was an awesome experience.

Beautiful property! Well maintained and spacious rooms. My only complaint would be that more signage is needed for which elevator hours to which rooms- the property is large and confusing. There are lots of kids, so the pool is not great for a mid day adult swim. The various animals/birds on property are amazing!

Booom! What a place. Fabulous views, cleanliness, loved the complimentary food options. Nice to have free activities like yoga and beach body burn! Great instructors

Here during a high wind/Kona low/stormy week on Maui. Hotels were without power, possibly due to grid shut down due to high winds/ safety. Staff did everything in their power to keep things moving. Under incredible stress, the staff kept on hammering, kept smiles on n their faces, kept the bars open. Bartenders at the Umalu bar by the pool were fantastic. Small hiccup for the visit but beyond their control. Great spot!

Update: Back 1 year later and still enjoyed our stay. We were in the other building this time.

Our stay was nothing but amazing! We were upgraded to an ocean view room, and the view was incredible. We booked using points and we are hyatt explorists. I spent every sunrise on the balcony.

Bonus that they actually have a coffee shop here. Club room coffee is never usually that good.

The location was very walkable to explore or spend the day at the beach. This place seems a bit more family friendly, so we found ourselves in the pool early morning or late evenings around sunset.

We loved seeing the penguins, too! 10/10 would recommend to family and friends.

Best place for our honeymoon. Such a perfect location

Beautiful location. Rooms unbelievable!! Deck overlooking the ocean.

Great hotel and amenities. The baby pool was great. It's big, shallow and has a fun slide for younger kids/toddlers. The birds in the lobby are great attractions for everyone to enjoy.

Staff extremely friendly and helpful. Beautiful lobby and great pool.

Had a great time and the bar by the pool the tenders were all bad ass!! Thx guys had an awesome time

This is the best hotel in Maui! It's been my go-to for years. The staff always goes above and beyond to create a warm, inviting, friendly, and hospitable environment. The rooms and views are superb, the food is beyond delicious, and the amenities are top notch. I would highly recommend staying here at the Hyatt Regency Maui Resort and Spa. They are the best at what they do!

I liked it because there were a lot of birds and there were some and a lot of pools .

Let's talk about the pool for a second. While everything else with the exception of the weather was good. A pool server by the name of Fritzie was the all star, there wasnt a second where my wife and I were not being catered to as if we were royalty. I cannot say enough good things about her exceptional work ethic and hospitality. If I do infact come back to enjoy this resort it will be 90% to see Fritzie. She crushed every second we were at the pool.
Thank you Fritzie! Mr and Mrs. Nagy

Stayed for 7 nights March 5 - 12 (got out just before the big storm) with 2 adults, 3 kids aged 10-16. We had 2 rooms, and booked using Hyatt points. We were able to get Club lounge access and free parking due to a Guest of Honor award for one room, and Club Access Award for the 2nd room. This was a huge savings for our family - we ate all breakfasts in the lounge (it got a bit repetitive but no one complained) and almost all dinners from the appetizers from 5-7pm, which were more than enough for dinner for all of us. They must be on a one week rotation because the main courses changed every night for the dinners - favorites were the chicken and rice, coconut shrimp, and glass noodles.

We didn't need much from staff but the front desk and valet were always very helpful and kind. We had a rental car (highly recommend local company Makoa!) and used it almost every day, valet was easiest and always got the car very quickly.

No issues getting pool chairs at any time of the day - there were signs about not reserving chairs. We really enjoyed the Hyatt Vacation Club pools. Kids loved the big slide. We mostly used the beach - it is a narrower beach directly in front of the hotel, but we had no issues walking a few minutes north to find a massive beach (in front of Marriott maybe? Can't recall, but it was maybe halfway to Whaler's Village). Easy walk to Whaler's Village/Black Rock although we never went all that way with our beach gear. The teens in the family especially loved being able to walk to Whaler's Village for shopping.

We rented boogie boards/beach chairs/umbrellas/snorkel gear through The Snorkel Store (just a few minutes from the hotel) and that worked great, so we never rented anything from the hotel. You can snorkel and boogie board directly from the beach right in front of the hotel, we saw tons of fish and turtles! Also saw many whales from the beach.

We had two 2 queen rooms, one ocean view and one partial (7th floor of Napili Tower) and both were lovely. Housekeeping came daily and did a wonderful job. The only very minor quibble about the room is that there were no fitted sheets and the flat sheet on top of the mattress definitely did not cover the whole thing.

This is an excellent use of Hyatt points/club access awards if you've got those!

Every thing at this hotel was fantastic! The ocean view was incredible. The staff was super friendly.. Even the restaurants were delicious.

My husband and I stayed for a week, it was fantastic! Our room was nice, clean, and comfortable. We had a small sofa. Housekeeping did a great job! Staff was helpful and friendly. Valet team is very efficient! Great stay!

I had a wonderful experience visiting this resort, great location food and views, I will stay here any time visiting Maui in the future

Smooth check-in with Jim who gave us a detailed rundown of the property! A lot of positive things from our stay, enjoyed every minute. Some standout experiences:

-Various pools to choose from including HVC next door, kept at great temp
-Soundproofed room! Cant hear neighbors at all, a plus for when most of guests are young families
-Regency Club was clean and stocked during all our quick visits
-Nice curated shops in the lobby, looked forward every morning for my am fix at Honululu Coffee

Cant really fault it and was a good stay to explore west of Maui. Had a great time rain or shine!

Want to share how incredible the staff at this hotel is, in particular Kanani Kybo. We were there during the major Kona storm in March 2026 and had a lot of travel delays. Kanani stayed in contact with me through out the entire day - at points where I had to cancel and then later rebook. She called World of Hyatt and stayed on with them for a lengthy period. Thank you for going the extra mile, it made a difference after a very long day for us.

The hotel itself is great, our kids loved the birds/penguins. Pools, restaurants. We had three rooms, all had great rooms and well taken care of.

Thank you! We will definitely be back.

We came for a medical conference and had a great time! We love the "boardwalk" from one end to the other past the 6 different hotel chains along the beach. The beach is a little small at the Hyatt but go east or west a little and the beach widens out. The swimming pools are terrific for adults and children. The hotel is beautiful and well taken care of. How do I get my lawn to look as beautiful as yours? They have an area of turf that would have been fun if there were lawn games like corn holes or bocce balls offered more frequently. The staff were really nice and helpful. The conference facilities were fantastic and we were well taken care of and fed.
Our wet clothing from swimming in the pool and ocean and from the fitness center didn't dry well and made our room smell musty. Besides opening the balcony door, is there an exhaust fan that we could turn on to clear the air?
There was a resort fee to cover several activities that were complimentary but there were very few spots available or they were off site. The Yoga and fitness classes were disappointing because they were off site, but that was not mentioned anywhere. That could easily have been done on the turf area. The lei making, hula dancing, coconut weaving were always full, and only offered once or twice a day on certain days. The pickleball was fantastic, at a gorgeous, new facility close enough to walk to, and my wife spent most of her time there. The fitness facility was the best I've seen at a hotel and well maintained. We appreciated the pool towel kiosks that were located around.
We brought a car which was helpful at times but parking was quite expensive and we wish we could have done without the car. Is there a shuttle to and from the airport? Is there a shuttle to and from town or other areas or activities that are off site?

Super clean and nice!

Flowers absolutely everywhere its so beautiful here, i loved seeing the birds in the morning especially Madison she was so sweet !
Pools are nice a bit warm sometimes though.
Microwave fee 10$ ( just saying)
Food in marketplace is good the coffee is good but a tad expensive so sometimes we ventured out to other places to try. There is a free trolly you can take to whalers or walk its about 10 mins.
Staff was amazing here very friendly and helpful! Would absolutely stay here again though.

Had a very bizarre mix up with the house keeping multiple times, brought it up the manager (Melissa) and she made things whole. Without that conversation I would give them 4/4.5 stars but sometimes you just have to talk to people to give them the chance to make it right. She more than did that. Awesome hotel

This resort was incredible. Thank you specifically to Connor Mowat, VIP Manager, for making our stay so special and Bessie at the front desk who was so kind and welcoming. The resort is beautiful. The pool especially is really close to the ocean unlike other resorts that have it tucked back more. Our oceanfront room was stunning. To wake up and walkout on the patio with the ocean right there was incredible. Its on a beautiful stretch of beach with a beach walk path so you can easily walk to different locations including restaurants on the beach and ocean rentals. Highly, highly recommend this resort.

A huge thank you to Analyn at the front desk, who truly went above and beyond for us.
She did a wonderful job accommodating our specific requests with a smile and made sure our Globalist status was fully recognized right from the start. It is rare to find someone who handles logistics so seamlessly while making you feel genuinely welcome. Analyn is a credit to the team, and her professionalism made our visit even more memorable.
We look forward to returning soon!

Great place, clean, nice pools, even penguins, parrots, kids activities

10 out of 10, this place is beautiful. It has penguins, swans, and other birds. Right on the beach. The pools are fantastic. Breakfast was included in our package, was always great selections.

This place was absolutely beautiful! They provided a bottle of champagne on arrival as it was our honeymoon. The service was amazing. The rooms were big and spacious and had everything you needed. The pool and pool side bar made it a great place to relax and we loved watching the sun set at the end of the day. A real treasure spot. It was also very easy to go to the local malls and take our car along the coast for a scenic drive. I cannot see fault in this resort if you are able to afford some time there and if you can then definitely make it on the top of your list!

Hello, everyone! I just got back from an 8 day, 7 night stay at this gorgeous hotel. I booked this property on points for myself, my partner, and my in-laws (70's and 80's). The property is absolutely stunning, with famous penguins that live on the resort, different types of birds, swans, and an oriental garden. Just walking around the property feels like luxury. The hotel is very family friendly and boasts many options for kids, including their own pool that looks like a lagoon. The rooms are well-appointed and thoughtfully designed. The bedding is comfortable and I had no trouble falling asleep, even with jetlag. The food on the premises is good, though I do wish the breakfast buffet had a little bit more variety from day to day. Since the Regency Club area is closed, there is also quite a long line on the weekends for the breakfast (25-50 minutes). I think this will ease up once the Regency Club area is done. The hotel is in walking distance on a sea-side path to Whaler's village. Importantly, as a Hyatt Regency guest you can access an adult only pool over at the Hyatt Vacation Club. We ended up using the pools there for a day and actually really loved it. They have food delivery right to your chair with a QR-code menu, a nice touch that the Hyatt Regency should consider. The pool, gym, and other amenities are wonderful and the staff are friendly and attentive. I recommend the valet or self-park for exploring all the Maui has to offer. If i were to offer one area of growth it is housekeeping, which was a bit inconsistent in the things they refilled. One day they showed up twice, which may seem like a good thing, but was a bit odd. Other than that, I have no other pieces of feedback. Jeff at the front desk is particularly skilled at his craft. If you need anything, you can always go to him and he'll have the info you need.

Thanks for a beautiful week! I won't soon forget it.

We had such a nice time. The location is perfect, the staff so nice, and the pools very fun... the hot tub was my favorite. If we are back in Maui I am sure we will stay here again.

This place is amazing. We achieved enough reward points to stay 7 nights and we are sad to have to go back home. Great pools, food was decent but this place was paradise. We will definitely be back.

Our party of 14 had an absolutely wonderful stay at the Hyatt Regency, and we cannot say enough about the incredible staff and beautiful property that helped create so many unforgettable memories for our family and friends.

A special thank you to Ludi, Eddie, and Maryan at Swan Court Restaurant for their outstanding service. They were attentive, friendly, professional, and always went above and beyond to ensure our dining experience was exceptional. Their warmth and genuine hospitality made every meal enjoyable and memorable.

We would also like to recognize Karen at the front desk for her kindness, professionalism, and willingness to assist with anything we needed throughout our stay. She made us feel welcomed from the moment we arrived and exemplified exceptional customer service.

Additionally, we want to thank the entire valet team. Every interaction was met with a smile, prompt service, and genuine friendliness. Their attention to detail and dedication to guest satisfaction did not go unnoticed and added greatly to the overall experience.

We were also extremely impressed with the housekeeping team. The daily room cleaning service was exceptional, and our rooms were consistently spotless, well-maintained, and welcoming. Their hard work and attention to detail significantly enhanced our comfort throughout our stay.

The resort itself is absolutely beautiful, with stunning grounds, wonderful amenities, and a relaxing atmosphere that made our stay truly special. Every member of the staff we encountered contributed to making our visit enjoyable and stress-free.

Our entire group of 14 loved every moment spent here, and we are grateful for all the memories created. The exceptional staff, outstanding service, and beautiful property exceeded our expectations in every way. We would wholeheartedly recommend the Hyatt Regency to anyone looking for an outstanding resort experience and would absolutely return again in the future. Thank you to everyone who made our stay so memorable!

The hotel located in a place with best views and best beaches of Maui. It has several restaurants and pools. Very friendly staff and very relaxing atmosphere.

Stayed here back in March with my wife. Due to loyalty status we got an upgraded double balcony room. Hotel was awesome, nice beach area, great pools, and convenient location. Look forward to returning.

Thank you to the entire Hyatt Regency Maui team for an incredible stay. We truly felt welcomed and cared for throughout our vacation.

The view from our room was absolutely spectacular and exceeded anything we imagined. Waking up each morning to the sights and sounds of the ocean was unforgettable.

One of our favorite features was being able to borrow beach chairs from the recreation desk and explore the beautiful nearby beaches. It was such a thoughtful amenity and made our beach days even more enjoyable.

The kids absolutely loved the pool and waterslide. It quickly became their favorite part of the resort and kept them entertained for hours. We also had a wonderful time participating in the lei making class, which was a fun and memorable way to experience Hawaiian culture.

The combination of beautiful grounds, amazing amenities, and outstanding hospitality made this a fantastic stay. Mahalo for helping create wonderful family memories that well treasure for years to come.

We had an absolute blast here and honestly did not want to leave! As loyal Hyatt members, this is exactly the level of luxury and hospitality we expect. Everyone working here seems genuinely happy to be there, which creates such a welcoming atmosphere.

A massive shoutout to Jeff at the front desk! Even though the hotel was incredibly busy, he took his time to give us detailed instructions and maps, was extremely polite, and genuinely congratulated us on our honeymoon. His helpfulness started our stay on the perfect note.

Our room was absolutely awesomehuge, featured two sinks, and had an incredible oceanfront view. The resort itself is beautiful; the resident birds and penguins are so cute to see. It was Memorial Day week, so the swimming pool was always packed (which is totally understandable for the holiday), but the service remained excellent throughout.

While the direct beach access right in front was closed, it wasn't an issue at allyou can easily access the beach right next door by the Hyatt Vacation Club. Plus, they have swimming tools available that other guests have left behind to use.

The breakfast buffet was also packed due to the holiday week, but the staff tried their absolute best and handled it so well. They have an online waitlist you can join to keep the lines short, and they offer to-go boxes. On our first day, nobody mentioned the to-go boxes so we had to ask a waiter for one, but we noticed an immediate improvement by the very next day. On day two, the waiters were actively walking around asking if anyone wanted a to-go box every 10 minutes. That kind of quick service adaptation was impressive to see!

We had the best time celebrating our honeymoon here. If you want phenomenal service and an amazing stay on Maui, skip the Andaz and come straight to the Hyatt Regency instead!

The Hyatt Regency in Maui is a very nice resort - in fact, it's our favorite to date. Our stay was in early April, just as it was the last time we stayed here in 2017. Customer service, convenience and atmosphere were all well within expectations for a resort in this class. The buildings, grounds and numerous pools were quite well maintained. Our families enjoyed the African penguins and other birds in the atrium. We also enjoyed the numerous onsite restaurants and shops. But, little else compares to laying back and soaking in the views that include blues skies, ocean waves, sail boats, an occasional springtime whale breach, and the island of Lanai to the west. It is truly hypnotic!

The property is beautiful with nice amenities. Jim, the gentleman who helped check us in, was incredibly welcoming and a fantastic representative of the brand. Mahalo Jim and the rest of the Regency team!

This is the second time we visit Hyatt regency resort and we stayed 10 days this time. Our stay at Hyatt Regency Resort was truly exceptional. The resort is beautiful, well-maintained, and provided a wonderful experience from start to finish. What made our visit especially memorable was the outstanding service from the employees. Sharmie at the food court was incredibly kind, welcoming, and funny. She always greeted us with a smile, made us feel valued, and went above and beyond to ensure we had a great dining experience. Ely was equally outstandingfriendly, professional, and attentive to every detail. Both employees demonstrated genuine hospitality and made us feel like honored guests rather than just visitors. Their positive attitudes and dedication to customer service reflect extremely well on Hyatt Regency. We are grateful for their efforts and look forward to returning because of the wonderful experience they helped create. Sharmie and Ely deserve special recognition for their exceptional customer service and for making our vacation even more enjoyable. Sy, Nawal and kids

Hotel is busy. Breakfast is busy. Pools are busy. A nice stay for sure but dont expect a lot of quiet areas other than your room or around the grounds in the evening.

Had a great time during our seven nights day. It was everything I expected and more. The pool bar was phenomenal. The servers and bartenders made it extra special shout out to all the bartenders. Thanks, Jeff.

We stayed next door at the Hyatt Vacation Club which has 130 units which all have 2 Master Bedrooms with separate bath rooms, full kitchen and full balconies with pull out couch in the living room and King Beds in the bedrooms.

i had a great stay .hospitality was amazing .dont miss the breakfast in the swan lounge

Penguins! That should be enough for you to pick this hotel for your trip to Maui. The Oceanfront room, was more like a Junior-Suite with the amount of space available. The bed and sofa was comfortable and the view was second to none. The hotels grounds are gorgeous full of nature and grandness. There was a wide variety of breakfast items too choose from, however, the quality could have been better. The birthday freebies that they provided for my partner was a very nice touch, most 5 star hotels we have been to give you a cake or a bottle of wine, but Hyatt regency took it to the next step and gave my partner a pamper box full of Hawaiian deliciousness. The service and staff was the friendliest it can be, we felt a real connection with every member of staff at this hotel. My only recommendation would be to improve the breakfast an have fitted sheets on the bed as it was annoying to wake up with the sheets everywhere. I find it very harsh that this hotel is only classed as a 4 star establishment, should be 5 stars.

An incredible resort for a business trip, family getaway or reconnecting with your partner! Right on the beach front; you can start the morning with a sunrise view while standing in the ocean, the pools are open 24/7 and the food is delicious. Close to Whalers shopping and a Hertz rental on site so you can rent a car and explore the island.

Amazing location and service! Saw turtles every day at the beach at the Hyatt. Loved every second of our stay.

Great place to stay with great staff. Theres a small beach but there are so many pools and places to relax. Its in a great location too.

Excellent stay at this Hyatt! The hotel rooms are newly renovated after the devastating fires from a couple of years ago. The grounds are immaculate and the staff are very attentive. Plenty of activities within walking distance. Views are incredible!

Hyatt Regency is definitely a go-to resort if you have kids. The spacious rooms and abundance of amenities keep the whole family entertained. The kids pool and adults pool are separated, and the slides were a huge hit with my kids.

The breakfast buffet was great, and the penguins and parrots greeting you in the lobby area are a fun touch the kids loved.

Well definitely be back with our kids!

Great pool, and location.. they have some happy little penguins and talking parrots.. great job Hyatt on the care fir your birds/friends

Hyatt Regency Maui Resort and Spa
We visited this hotel for a friend's wedding and stepping into the lobby and being greeted by the staff, we felt welcomed and were amazed by the beautiful architechture. The lobby is half inside/half opened to the outside with a gorgeous view of the beachfront. There is a koi pond and parrots/birds on display as well as local artists/businesses around the hall.

Felma is the best!

Resort and staff nothing but exceptional!!!! Restaurants had amazing food and staff!!!!

The most gorgeous hotel in the world, everything is perfect and beautiful, everyday I dream to be back there one day

Three years in a row and it gets better everytime. Shoutout to Dani and the squad and Accents and we will see you again March 2027

Jeff at the front desk and all the staff were so kind and wonderful. You can feel they really work to keep the environment of the local land as close to its natural state as possible. Very grateful for my time there and will be back in short order.

Wonderful for young kids. We appreciated the kiddie pools and everything was very clean. Hyatt ensured they made a small issue with our room right and we had a wonderful trip. The breakfast buffet is also quite good and the views are amazing. Highly recommend.

This resort is two resorts in one and is large. The staff was really helpful and kind. 3 large pools and splash and play area for kids. The food offerings were good but nothing exceptional and you are going to pay for the convenience of not leaving the resort. But foodies take heart that there are many local gems and high end restaurants worthy of your attention that you can get to with a $12 Lyft or Uber ride. If you are new to the islands, the luau is a great place to start to understand some the history of the area and the cultural food staples. Bring plenty of sunscreen because you can easily sit by the pool for hours. Here is a free hack: if you wake up early go down to the pool ( open 24 hours) watch the sunrise and claim the primo chairs under the tree at the main pool. They are better then the paid for lounges and you can still order food from there.

We loved staying here!!! Its right on the beach, beautiful accommodations. We had club access and loved being able to eat breakfast and snacks in the regency club. Our room was very nice - a 2 queen room. The bathroom is nice too. The room had a beautiful view of palm trees and the mountain. Would definitely - and hopefully - stay here again with the family.

Wonderful place. Beautiful views. Great friendly professional staff. Excellent breakfast buffet. Restaurants are great but expensive. The luau was not worth the money. Drinks were sugar water.

Love this place

My partner and I stayed here for 9 nights and loved it! We had an ocean view king room overviewing the pool. Our room was clean and comfortable.

Staff around the hotel was phenomenal everyone was genuinely kind, nice, and pleasant. Shout out to Elvia, who was wonderfully helpful and delightful to talk with while at the buffet!

And the buffet amazing! Best buffet weve ever experienced. The food was fresh, frequently serviced by staff, and they change some plates daily so theres always a little surprise when you visit. The view of the swans/ducks whilst eating was also so pleasant. Try the chia seed pudding!!

The hotel ambiance was so clean, calm, and relaxing. While Im not a fan of caging animals, the penguins and birds were all very cute. Theres a small convenience store on-site that has good options, as well as a decent coffee shop. The gym was under renovation when we visited, but they had great equipment. The pool was fun, and Umalu provided good service there. And the beach was also so convenient to access (and beautiful). Also, its just a short walk to Whalers Village.

The hotel is great for families and couples. Lots of kid-friendly areas are available (eg., pool playgrounds, splash pads, areas to run, play ping pong).

Only (minor) complaints are that the sheets and towels are thin/feel a little cheap, and the noise levels (from other people at night and the birds early in the morning) can be a little disruptive, but it wasnt bad (and the birds were cute).

Overall, Id recommend this hotel for anyone wanting to stay in the NW Maui area! We will definitely consider it for our next Maui adventure.

We had an excellent stay at the Hyatt Regency Maui. Upon arrival, we were upgraded to an oceanfront room (Discoverist status recognized anr check in) and given leis. All staff interactions at the point of arrival were highly pleasant.

The room was clean and presentable. The only issue I noted was several handprints on the balcony door (not a huge issue). Housekeeping was great. The view of the resort and beach did not disappoint.

The resort is conveniently located and offers several great restaurants, amenities, and special events. The gym was clean and offers a variety of options and pool space is plentiful.

The resort does have a nice beachfront; however, the Hurricane had eroded some of it. Nice beaches with more space to lay out are only steps away. Black Rock beach is nearby and highly recommended.

Overall, I highly recommend this resort. All staff interactions were kind and very helpful during the stay.

This hotel is amazing! Great service all around. Food was amazing as well. Our oceanfront room was fabulous! A visit here is a must!

I loved the cats at the hotel. One was really friendly and even let me pet her. I hope they can continue to take good care of them.

Just got back from an amazing anniversary stay at the Hyatt Regency in Lahaina, Maui! Here's the scoop:

Location & Getting There:
The resort is about 45 minutes from the airport - super easy drive! Though we rented a car ($22 self-parking or $40 valet), we barely used it since the resort had everything we needed.

Check-in Experience:
Showed up 4 hours early and wow - the staff couldn't have been nicer! Not only did they let us check in early, but they surprised us with a bottle of champagne for our anniversary. Talk about starting the trip right!

The Room:
Splurged on an ocean view upgrade and it was SO worth it! The views are absolutely stunning. Room was super spacious and spotlessly clean. We had a spacious balcony as well!

Pool & Beach Area:
The pool area is a total paradise! There's a gorgeous main pool, a hot tub, and you're right on the ocean. Love that they offer poolside service - nothing beats sipping a drink while lounging by the water! There's a restaurant and bar right by the pool too. If you're into pampering, there's a full spa just past the pool area.

Food & Dining:
Swan Court Restaurant is a must for breakfast! The buffet spread is incredible:
- Fresh pastries and all kinds of breads
- Eggs done various ways
- Tons of fresh fruit
- Different meats
- Way too many options to list!

The service was top-notch too. Swan Court turns into a steakhouse at night, but we skipped it as it was a bit pricey for us.

Other Amenities:
- Honolulu Coffee opens at 6am - perfect for early morning coffee runs
- Several cute shops inside the hotel
- Super convenient having everything right there

Pro Tips:
- If you're not planning to explore much of the island, you might skip the rental car
- The self-parking option saves you $18/day over valet
- Early check-in is worth asking for - they're super accommodating if they can manage it

Hyatt Regency Hotel and Spa- Maui:
Overall, this place really knows how to make a special occasion feel extra special. Between the amazing staff, gorgeous views, and all the amenities, it was the perfect anniversary getaway!

Would definitely recommend for anyone looking for that perfect Hawaiian resort experience!

UPDATE SEPT 2026:
Great resort, but poor communication during the outage

We stayed here in 2024 and returned September 2428, 2026. As always, the setting, the grounds, and the staff are wonderful, and most of this stay was amazing.

We arrived the day before the Snapdragon 2026 Global Conference ended at the resort. At check-in I asked, as I always do, about an ocean view upgrade (and was willing to pay). None was available, which was fine. Our room wasn't cleaned yet when we got there, also no big deal. Our bellman, who was lovely as always, made a phone call and we were "upgraded" to an oceanfront room. I'll admit that left me feeling a certain way, given that one had been unavailable at check-in.

The real problem came on the 26th, when a storm knocked out power and internet across the resort. That's nature, and no one's fault. But the hotel's response fell far short. For two days we had no in
formation at all. No printed notices under the door, no signs, nothing at the front desk to tell us:

Where phone charging stations were set up
Whether breakfast would still be served
Which shops were open or closed
Whether the bar would operate
Which elevator was working

A notice with a QR code was posted in the elevators, but without phones or internet, it was useless. A simple printed update would have solved this.

Outages happen, and this surely isn't the resort's first. A basic paper-based communication plan should be in place. We love this property, but Hyatt, please do better.

We traveled to Maui for a 5 day vacation. Unfortunately, due to hurricane Nolo hotel power went down. We checked out early, but Zubin fully refunded our whole stay. Thank you for excellent customer service Zubin!