Mercure Liverpool Atlantic Tower Hotel 4 stars

Customer review rating (ALL Rating) 3.9/5 1,527 reviews

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Mercure Liverpool Atlantic Tower Hotel - Image 1
Mercure Liverpool Atlantic Tower Hotel - Image 2
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Mercure Liverpool Atlantic Tower Hotel - Image 4
Chapel Street, L3 9AG LIVERPOOL, United Kingdom

Description

Hotel extras

  • Central location, with plenty of nearby transport links

  • Skyline views of Liverpool from the Vue Bar and Terrace

  • Vista Restaurant offers a choice of international cuisine

  • Nearby Albert Dock, Liverpool One and The Cavern Club

  • 10 dedicated meeting rooms accommodating up to 150 guests

Our accommodation(s)

Hotel location

Mercure Liverpool Atlantic Tower Hotel

Chapel Street
L3 9AG LIVERPOOL
United Kingdom

GPS:53.407618, -2.995191

Telephone
Fax +44 871 376 9125

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

VISTA RESTAURANT

Vista Restaurant offers stunning views overlooking the Royal Liver Building and River Mersey. The restaurant serves a selection of British classics and international dishes with a selection of drinks and wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,527 reviews

TripAdvisor Rating  4.0/5  3,983 reviews

Great hotel in every aspect

TripAdvisor rating 5.0/5

talismanEasy TripAdvisor review

I stayed here for a meeting in the hotel. My room was spacious, immaculately clean and very well maintained. Though having enjoyed the hotels VU bar I didn’t spend too much time in the room. Like my room the VU bar has stunning views, there is also a very funky roof top terrace. Breakfast in the morning was bountiful and well presented. The meeting room Kilmore was spacious and well equipped with a lovely courtyard. Food, Drink and Service throughout my stay were each impeccable. I look forward to returning when I have a little more time to explore Liverpool

Overnight stay at Mercure Atlantic hotel Liverpool England 🏴󠁧󠁢󠁥󠁮󠁧󠁿

TripAdvisor rating 3.0/5

RAM N Couples - TripAdvisor review

May look old and dirty in the outside but the interior is elegant and beautiful inside .. friendly staff who are welcoming and supportive assisting with all needs within expectation.. small but cosy rooms with comfortable beds. High speed internet and high pressure showers is added advantage , food is average but appetising, staff were able to cater your needs as required within possibility. Overall value for money .

Mixed experience

TripAdvisor rating 3.0/5

worst TripAdvisor review

This hotel is quite old, but some of the interiors have been refurbished. Our room on the 11th floor had a new shower room and was clean. However the double glazing seal had failed so the window was somewhat damp and cloudy between the two panes of glass. Dining is strange. There is no facility for an evening meal and although there is a limited menu with such as pasta or pizza for in room dining, I heard one guest being advised that this was not currently available. It would be better if the hotel stated no evening dining on their website and booking. Breakfast was ok, we’ve had worse and better. The staff in the breakfast room were busy topping up the buffet and one lady in particular was outstanding, she deserves a pay bonus! Would we return? Probably not due to the lack of evening meal and we have stayed at better hotels (for us) in Liverpool.

Better Accommodation Elsewhere In Liverpool Very Disappointing

TripAdvisor rating 2.0/5

Karl W TripAdvisor review

We booked with travel agent for the Liverpool game for 2 nights and booked one night on booking.com ourselves. The location was great. The hotel is right at the waterfront with phenomenal views if the windows where clean. The bar isn’t over priced but service is disappointing. A great base for exploring Liverpool but that it. Place needs upgrade and staff need training in F&B feels like they don't want to be there. Made to feel like your inconvenience to them.... 45 mins waiting for a coffee, im still waiting..... The reception team is very welcoming though. The roof top bar was beautiful to sit down if you could get a drink. Terrible noise from the room next door at night. It felt like they were in our own room. The room is very small and cramped. Breakfast very disappointing disorganised, tick your name off and off you go. No direction given, we didn't see the cold buffet behind the door left... toast area until we where leaving and thought it was strange setup with just hot buffet. The hot breakfast was cold, very disappointing and at £17.00 person you want better quality. Staff give the impression they don't want to be there, was not friendly one bit. The bar service was the worst I ever experienced in any hotel I've stayed in. I order coffee paid for it and waited 45 mins and never got it. You'd order drinks at the bar and barman would give you this unwelcome stare. Really disappointing experience to be honest and put us off having dinner in the place.

Customer review rating 4.0/5

Paul C. Couples - Confirmed reviews ALL

Nice room and well situated

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Other web-users rate our hotel

  • 2,008 reviews 9.3/10 Location
  • 3,238 reviews 5.9/10 Room
  • 2,075 reviews 8.1/10 Service
  • 13 reviews 7.1/10 WiFi
  • 1,393 reviews 4.6/10 Comfort
  • 1,277 reviews 4/10 Cleanliness
  • 1,095 reviews 6/10 Breakfast
  • 1,072 reviews 2.9/10 Amenities

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